FQA

HOW LONG WILL IT TAKE FOR MY SLIDES TO ARRIVE?

All Hellosport Slides are made to order, and it generally takes us 5-7 business days to produce and ship the slides. Shipping time depends on your order quantity and location.Usually shipping by DHL, fedex, UPS logistics. 

In total, you can expect 7-10 business days from time of order to time of delivery. 

Nope! We have no MOQ for our custom slide sandals. Whether you want one pair, or five hundred pairs, a container, we’ve got you covered. If you’re interested in ordering slides in bulk, we can help you. 

It depends. If you catch us before we’ve begun production on your order we’ll happily make changes for you. Please contact your sales representative .

We’ll email you a tracking number as soon as your order ships. Very rarely we have issues a ship confirmation email isn’t sent,If it seems like it’s taking too long, please email us at manager@hellosport.com.cn and we’ll figure out what’s going on. 

Unfortunately because our Slides are custom made to order, we do not allow returns. Please make sure to reference our sizing chart and if you are making a custom slide, to double check that your design looks exactly the way you want it. 

Please see our full return policy for details.